e7bet Terms and Conditions

1. General Terms

e7bet (hereinafter "Platform", "we" or "us") is an online casino and betting service provider. By accessing this platform or opening an account, you agree to comply with the following terms and conditions ("Terms").

These Terms are governed in both English and Bengali; however, in the event of a dispute, the Bengali version will apply. e7bet reserves the right to modify these Terms at any time, and your continued use of the platform after any changes constitutes your acceptance of the updated Terms.

These Terms apply together with our Privacy Policy and Responsible Gaming Policy. In the event of any conflict, these Terms shall take the highest priority.

2. Account Registration

To open an account on the e7bet platform, you must provide accurate and complete information. Each individual may open only one account. Opening multiple accounts is strictly prohibited.

2.1 Registration Requirements

• The name, mobile number, and date of birth you provide must be genuine and verifiable.
• An active Bangladeshi mobile number is required.
• Opening multiple accounts from the same IP address or device is prohibited.
• Your account password is for your use only and must not be shared with anyone else.
• You are solely responsible for the security of your account.

2.2 Identity Verification (KYC)

To ensure security and prevent fraud, e7bet may request identity verification at any time. This process may require a National ID (NID), passport, or other government-issued document. Withdrawals may be temporarily suspended until verification is completed.

3. Age Limit and Eligibility

To open an account and use the services on e7bet, you must be at least 21 years of age. We reserve the right to verify age at any time. If any user registers with a false age, their account will be closed immediately and funds held in that account may be forfeited.

In addition, individuals for whom online gaming is legally prohibited may not use this platform. Employees of e7bet and their immediate family members are also not permitted to place bets on this platform.

4. Deposit and Withdrawal Policy

4.1 Deposit Methods

Funds can be deposited on the e7bet platform using the following methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all methods is ৳500.

• Deposit transactions are generally processed instantly.
• You must use a mobile banking account registered in your own name to make deposits.
• Deposits from third-party accounts are strictly prohibited.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours.

• Withdrawals will only be made to the same mobile banking account used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• e7bet reserves the right to temporarily suspend withdrawals if any suspicious activity is detected.
• A withdrawal request may not be cancellable once submitted.

4.3 Currency and Conversion

All transactions on the e7bet platform are conducted in Bangladeshi Taka (BDT / ৳). No foreign currency is accepted.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times (15x).

• To withdraw while a bonus is active, the wagering requirement must be met.
• Bonus funds cannot be withdrawn directly.
• Each bonus offer has a specific validity period, which is clearly stated in the offer.
• If the same person claims a bonus more than once from the same device or IP, it will be considered void.

5.2 General Bonus Terms

e7bet reserves the right to modify, suspend, or cancel any bonus offer. If evidence of bonus abuse is found, the bonus and any associated winnings on the relevant account will be forfeited. In any dispute regarding bonuses, the decision of e7bet will be considered final.

5.3 VIP Program

The e7bet VIP program has three tiers: Bronze, Silver, and Gold. Members can advance to higher tiers based on regular participation and transaction activity.

• Bronze Tier: Weekly cashback up to 0.5%.
• Silver Tier: Weekly cashback up to 1.0%.
• Gold Tier: Weekly cashback up to 1.5%.

6. Betting and Gaming Rules

All games operated on the e7bet platform are powered by software from recognized game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others. The outcome of all games is determined by a certified Random Number Generator (RNG).

6.1 Betting Limits

• Each game has its own minimum and maximum betting limits, which are visible when the game is opened.
• e7bet reserves the right to change betting limits when necessary.

6.2 Technical Issues

e7bet will not be liable for any disruption to games or transactions caused by technical issues. If a winning result is displayed due to a server error, that result may be considered void and the related bet may be cancelled. In such cases, the original bet amount will be refunded.

7. Prohibited Activities

The following activities are strictly prohibited on the e7bet platform:

• Creating or operating multiple accounts.
• Registering with false or fake information.
• Depositing funds obtained from illegal sources onto the platform (money laundering).
• Intentionally exploiting any bug or vulnerability in the gaming software.
• Using automated software, bots, or hacking tools.
• Coordinated betting to abuse bonuses (Bonus Abuse / Collusion).
• Placing bets with or on behalf of a third party.
• Misleading or harassing e7bet staff.

8. Account Suspension and Closure

8.1 Suspension by e7bet

e7bet may temporarily suspend or permanently close any account for the following reasons:

• Violation of the Terms.
• Suspicion of fraud.
• Failure to complete identity verification.
• Extended period of inactivity.
• Legal or regulatory reasons.

8.2 Closure by the User

If you wish to close your account, please contact us via our 24/7 live chat support or by email at [email protected]. All pending withdrawals and bonus conditions must be settled before the account is closed.

9. Privacy and Data Protection

e7bet places the highest importance on the protection of your personal information. The platform uses SSL encryption technology to keep all your transactions and personal data secure.

The information you provide will be used solely for the purposes of delivering services, verifying identity, and meeting legal requirements. We do not sell your information to third parties without your consent. However, information may be disclosed in response to a lawful request from law enforcement authorities.

For more details, please read our Privacy Policy.

10. Limitation of Liability

e7bet is not liable for any loss caused by technical issues, internet outages, or any other uncontrollable circumstances. Gaming is a risk-based activity and you are solely responsible for any winnings or losses.

e7bet will not be liable under any circumstances for indirect, incidental, or consequential damages. Maximum liability is limited solely to the amount of funds available in your account.

11. Responsible Gaming

e7bet firmly believes in responsible gaming. We are mindful of both the entertainment and the mental and financial wellbeing of our users.

• You can set your own deposit and betting limits.
• The option to temporarily suspend your own account is available (Self-exclusion).
• If you feel that gaming is getting out of your control, contact our support team immediately.

For more information, please read our Responsible Gaming page.

12. Changes to Terms

e7bet reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Users will be notified as far in advance as possible of any significant changes.

Continued use of the platform after any changes constitutes your acceptance of the revised terms. It is therefore recommended that you visit this page regularly.

If you have any questions or complaints regarding the terms, please contact our 24/7 live chat support or email us at [email protected].